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Technical Support

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Technical Support 24x7: Our technical support department will be available at any moment you need to assist you in all the complex tasks or in any tasks you could need help. We are always here to assist you granting the stability of your Services.

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Migration Assistance: We offer migration assistance for free to all our customers needing migrate their data from others servers.

Services Guarantees

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Sustained Stability:
High level infrastructure conformed by corporate servers. Multiple redundant connectivity to then main international lines guarantees sustained connection stability. Exclusive control panel for all services.

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Satisfied customers: EnitHost.com has a number of customizing tools in its possession, allowing us to give individual assistance to each and every customer, in a prompt manner.

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EnitHost.Com ISP & Dedicate Servers - 10 Reasons to choose us

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1. Technical Infrastructure and Data Centers:

Our infrastructure is actually based in servers stations located on America (USA) and Europe (UK) granting services consistence, performance and stability. We are integrated to the main internationals lines and data highways obtaining by this perfect connection availability from the entire world. Know more about our installations.

2. High level technical support:

We bring at your disposal a potentially capacitated technical staff to assist you at the very moment you need giving the right answers with immediately solutions.

You can request technical assistance through our tickets system, through the urgent contact form, by online support system where you can chat with our staff, by email or by phone.

3. Improvements and quality control:

The quality of services is really a priority to our company and we have many lines of quality monitoring to grant the clients satisfaction. Below we descript some of our strategy lines to keep the services improvements:

  • We practice the use of standards workgroup methodologies used on informatics productive process.
  • We reinvest resources on investigation projects to improve our technical infrastructure.
  • Our technical staff keeps an active academicals improvements completing post courses and masters studies in some cases.
  • We use professional or own developed tools for the company operations.
  • You can express you satisfaction and comments through many ways that we bring to your hand at the precisely moment without bothering your work.
  • We do work today to be certified on qualities normative ISO and/or CMM.

4. Know-How and staff knowledge:

Most part of our staff count with a solid experience from over than 6 years on the Internet services business and they will supply you the necessary efforts to grant the proper performance and stability to all your hired services.

The most part of our staff is graduated for high level studies and even that EnitHost.Com achieves reinvestments on technical capacitations and post studies to ensure keep updated according to the new information technologies.

5. IP dedicated for each domain:

One of the features we offer to our clients is the automatic assignation and collocation, committed by our control panel, of one IP address for each client domain. Thanks to this feature you can use the services even before having the domain registered ( through the IP address ).

6. Exclusive control panel:

The exclusive control panel offered for free to all EntiHost.Com clients without limits or additional licenses is a very secure and complete hosting/server administration system programmed to feed our company needs to grant completely services stability, one of the critical problems suffered by most of world hosting companies which use commercial control panels.

These commercial control panels do not allow a proper and absolute integration with the servers imposing the services supplied applications ( ex: some don't allow to use QMail even if is admins wishes, others don't allow use DJBDns, etc.) also many of them brings commercial limits and licenses additional costs ( ex: for Tomcat use, etc.). Another topic is the low configuration files interaction imposing habitual and similar schemas for all servers letting the servers administrator with very few options to change these pre-schemas services configurations.

Our control panel brings a simple but friendly, nice and easy to use web interface with all the needed options and properties to admin your services. Systematic updates and improvements are applied.

7. 15 free days test:

We offer the possibility to test our packages and services; with no client buy commitments. The client will be able to interact with the services he wants to hire and make a choice based on his own experimented experiences.

8. Daily data backups:

Our daily backup systems are based on robots and storage servers to grant the 100% data safety on data storages inaccessible from the Internet.

We run daily data backups on each one of our servers and keep the data for 7 days before renewing it. All your data will be safe on any circumstances.

9. Wide application support:

We bring at clients disposal a wide application support for the Unix servers, the most secures and used on the Internet business world. Just an example of our application infrastructure:

MySQL, PostgreSQL, Chilisoft ASP, Apache ASP, PHP, Frontpage, Java JSP&Serlvets, Wusage, Stream Services - Darwin - Helix, SSL. All these additional to the most common services.

10. Packages and Pricing:

We count with many packages and prices which are really competitive, giving in many cases webhosting packages with the possibility of host more than 1 domain and multiples subdomains so you will not need to buy many webhosting packages neither a reseller package. Compare our features and competitive prices!.